IT Technical Support Singapore
IT Technical support Singapore (often shortened to tech support) refers to a plethora of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other informatic, electronic or mechanical goods. In general, technical support services address specific problems with a product or service rather than the provision of training, customization, or other support services. Most companies offer technical support for the products they sell, either freely available or for a fee. IT Technical Support Singapore support may be delivered over by e-mail, live support software on a website, or a tool where users can log a call or incident. Larger organizations frequently have internal technical support available to their staff for computer-related problems. The Internet can also be a good source for freely available tech support, where experienced users help users find solutions to their problems.[not verified in body] In addition, some fee-based service companies charge for premium technical support services.
IT Technical Support Singapore Remote Computer Repair
IT Technical Support Singapore Remote computer repair is a method for troubleshooting software related problems via remote desktop connections. Technicians use software that allows them to access the user’s desktop via the Internet. With the user’s permission, the technician can take control of the user’s mouse and keyboard inputs, transfer various diagnostic and repair applications to the user’s desktop, run scans, install antivirus programs, etc. If the remote service permits it, the technician can even reboot IT Technical Support Singapore PC and reconnect remotely to continue his/her work without the user’s assistance.
IT Technical Support Singapore Common repairs available with online computer support providers are computer virus and spyware removal, computer optimization, Windows Registry repair, device driver issues, Web-related issues, and Windows security updates IT Technical Support Singapore.
Normally IT Technical Support Singapore , only software can be “repaired” remotely. A computer with a broken hardware component (such as a motherboard or hard disk) can, in some cases, be diagnosed and worked around but must be repaired or replaced while located with the defective hardware. citation needed However, hot-swappable components do allow for remote “replacement” of faulty hardware to some extent by switching to the standby device, without the need to physically work on the system in question